Search found 5043 matches

by Colin
14 Nov 2018, 00:27
Forum: Support Requests
Topic: Error code showing at top of website
Replies: 2
Views: 74

Re: Error code showing at top of website

As @Manuel says this is not a bug and so I have moved it to this forum. You are running an old version of Suffusion update to the latest version from this forum or from GitHub. It looks like you may be running PHP v7.x and the latest version is compatible with that php version. I do not see the erro...
by Colin
10 Nov 2018, 23:49
Forum: Support Requests
Topic: Changing excerpt length
Replies: 11
Views: 132

Re: Changing excerpt length

Rather than put it in functions.php put it in a site specific plugin. That way you won't have to edit it again if you update or change themes. This is what you need just replace the xxx <?php /** *Plugin Name: Site Plugin for xxxx.com *Description: Site specific code changes for xxxx.com. * Version:...
by Colin
10 Nov 2018, 00:29
Forum: Support Requests
Topic: Changing excerpt length
Replies: 11
Views: 132

Re: Changing excerpt length

You are on a very old version of Suffusion. Try updating to the latest version available on this board or on GitHub.
by Colin
05 Nov 2018, 04:44
Forum: Support Requests
Topic: Front-office bug
Replies: 10
Views: 327

Re: Front-office bug

Try disabling ALL your plugins particularly Jetpack and then check it out.

Something is over-riding what you are setting in the Suffusion backend.
by Colin
04 Nov 2018, 23:49
Forum: Support Requests
Topic: Front-office bug
Replies: 10
Views: 327

Re: Front-office bug

You aren't understanding. Your header is set to a height of 274px it needs to be set at about 250px. You do not have no-repeat turned on for your header. You must have changed something as the top navigation is no longer displayed. You need to double check all your settings. You also seem to have so...
by Colin
03 Nov 2018, 00:11
Forum: Support Requests
Topic: Front-office bug
Replies: 10
Views: 327

Re: Front-office bug

It is your settings in Suffusion that are causing the issue then. As I said your image is not the same size as your header and you don't have repeat turned off. Carefully go through all your header settings. To install the new version of Suffusion revert to a default theme, delete Suffusion and then...
by Colin
02 Nov 2018, 07:49
Forum: Support Requests
Topic: Front-office bug
Replies: 10
Views: 327

Re: Front-office bug

This is not a bug and so I have moved it to the Support Request forum. Clear your browser cache to see if that helps also clear any caching plugin that you may have. Your header image is only 967 x 244 but your header is 1000px, I suspect that you have not unset the repeat option for the header. The...
by Colin
29 Oct 2018, 07:38
Forum: Support Requests
Topic: How to Center Header Foreground Header Image?
Replies: 1
Views: 202

Re: How to Center Header Foreground Header Image?

Anna I am using Firefox on a Mac and I don't see any issue with padding or margin being set on the image. Using 'inspect element' confirms that there is no margin or padding on the image and it is shown full sized at 200px square. Ideally you should update your Wordpress to the current 4.9.x particu...
by Colin
29 Sep 2018, 22:47
Forum: Support Requests
Topic: Responsive Layout
Replies: 12
Views: 1048

Re: Responsive Layout

Brian

Yes that is what I meant. Sorry I have no control over the board Sayontan is the only full admin. Let me know how you get on, any more problems come back and we will sort out another way to get the login details.
by Colin
26 Sep 2018, 23:13
Forum: Support Requests
Topic: Responsive Layout
Replies: 12
Views: 1048

Re: Responsive Layout

Brian

Your custom CSS should not affect this. Have you been through Manuel's blog post and followed all the settings there?

If you still cannot get it sorted PM me an admin login & pw and i will take a look.