Search found 5068 matches

by Colin
07 Dec 2018, 00:11
Forum: Support Requests
Topic: Error code at top
Replies: 5
Views: 2977

Re: Error code at top

Do you have the Suffusion ecommerce plugin installed? If yes then your only choice will be to revert to an earlier backup. You could try a reinstall of Jigoshop and disabling all other plugins to see what happens then.
by Colin
05 Dec 2018, 23:50
Forum: Bug Reports
Topic: White page with php 7.X
Replies: 4
Views: 3001

Re: White page with php 7.X

It may be that you are not running v4.5.4 of Suffusion which is what is recommended for php 7.x. You can download it from the pinned post here or from GitHub if you haven't installed it. If you do have the latest Suffusion installed then disable all plugins and see if it works. If it does re-enable ...
by Colin
05 Dec 2018, 23:48
Forum: Support Requests
Topic: Error code at top
Replies: 5
Views: 2977

Re: Error code at top

The new Jigoshop doesn't not work properly with Suffusion even with the Suffusion ecommerce plugin. Revert to the old Jigoshop. See this post viewtopic.php?f=4&t=32684
by Colin
01 Dec 2018, 04:58
Forum: Support Requests
Topic: Error code at top
Replies: 5
Views: 2977

Re: Error code at top

What did you update before your error?

You are running Suffusion 4.4.6 4.5.4 is available here on the forum and on GitHub so it is worth doing a backup and upgrading to see if that fixes the problem. Are you running php v7.x? If so then you should definitely update Suffusion.
by Colin
14 Nov 2018, 00:27
Forum: Support Requests
Topic: Error code showing at top of website
Replies: 3
Views: 2679

Re: Error code showing at top of website

As @Manuel says this is not a bug and so I have moved it to this forum. You are running an old version of Suffusion update to the latest version from this forum or from GitHub. It looks like you may be running PHP v7.x and the latest version is compatible with that php version. I do not see the erro...
by Colin
10 Nov 2018, 23:49
Forum: Support Requests
Topic: Changing excerpt length
Replies: 11
Views: 5467

Re: Changing excerpt length

Rather than put it in functions.php put it in a site specific plugin. That way you won't have to edit it again if you update or change themes. This is what you need just replace the xxx <?php /** *Plugin Name: Site Plugin for xxxx.com *Description: Site specific code changes for xxxx.com. * Version:...
by Colin
10 Nov 2018, 00:29
Forum: Support Requests
Topic: Changing excerpt length
Replies: 11
Views: 5467

Re: Changing excerpt length

You are on a very old version of Suffusion. Try updating to the latest version available on this board or on GitHub.
by Colin
05 Nov 2018, 04:44
Forum: Support Requests
Topic: Front-office bug
Replies: 10
Views: 5493

Re: Front-office bug

Try disabling ALL your plugins particularly Jetpack and then check it out.

Something is over-riding what you are setting in the Suffusion backend.
by Colin
04 Nov 2018, 23:49
Forum: Support Requests
Topic: Front-office bug
Replies: 10
Views: 5493

Re: Front-office bug

You aren't understanding. Your header is set to a height of 274px it needs to be set at about 250px. You do not have no-repeat turned on for your header. You must have changed something as the top navigation is no longer displayed. You need to double check all your settings. You also seem to have so...