Search found 5068 matches

by Colin
03 Nov 2018, 00:11
Forum: Support Requests
Topic: Front-office bug
Replies: 10
Views: 5493

Re: Front-office bug

It is your settings in Suffusion that are causing the issue then. As I said your image is not the same size as your header and you don't have repeat turned off. Carefully go through all your header settings. To install the new version of Suffusion revert to a default theme, delete Suffusion and then...
by Colin
02 Nov 2018, 07:49
Forum: Support Requests
Topic: Front-office bug
Replies: 10
Views: 5493

Re: Front-office bug

This is not a bug and so I have moved it to the Support Request forum. Clear your browser cache to see if that helps also clear any caching plugin that you may have. Your header image is only 967 x 244 but your header is 1000px, I suspect that you have not unset the repeat option for the header. The...
by Colin
29 Oct 2018, 07:38
Forum: Support Requests
Topic: How to Center Header Foreground Header Image?
Replies: 3
Views: 2678

Re: How to Center Header Foreground Header Image?

Anna I am using Firefox on a Mac and I don't see any issue with padding or margin being set on the image. Using 'inspect element' confirms that there is no margin or padding on the image and it is shown full sized at 200px square. Ideally you should update your Wordpress to the current 4.9.x particu...
by Colin
29 Sep 2018, 22:47
Forum: Support Requests
Topic: Responsive Layout
Replies: 12
Views: 6935

Re: Responsive Layout

Brian

Yes that is what I meant. Sorry I have no control over the board Sayontan is the only full admin. Let me know how you get on, any more problems come back and we will sort out another way to get the login details.
by Colin
26 Sep 2018, 23:13
Forum: Support Requests
Topic: Responsive Layout
Replies: 12
Views: 6935

Re: Responsive Layout

Brian

Your custom CSS should not affect this. Have you been through Manuel's blog post and followed all the settings there?

If you still cannot get it sorted PM me an admin login & pw and i will take a look.
by Colin
24 Sep 2018, 12:50
Forum: Support Requests
Topic: Responsive Layout
Replies: 12
Views: 6935

Re: Responsive Layout

Suffusion Options > Layout Options > then choose the appropriate layout and set to fluid width and then width to 100%
by Colin
24 Sep 2018, 02:53
Forum: Support Requests
Topic: Responsive Layout
Replies: 12
Views: 6935

Re: Responsive Layout

Brian This is not a bug this is a support request and so I have moved your post. You have several problems, your header image is not scaling properly on all resolutions but the header background is a fixed size. You video is not resizing on all resolutions. Ensure that you have all the options prope...
by Colin
13 Sep 2018, 07:57
Forum: Support Requests
Topic: Suffusion Shortcode issue
Replies: 8
Views: 7022

Re: Suffusion Shortcode issue

I have looked at the code but only being an amateur coder there doesn't appear to be anything amiss in lines 402 or 404. So sorry unless Sayontan or Drake chime in I have no clue.
by Colin
12 Sep 2018, 23:24
Forum: Support Requests
Topic: Suffusion Shortcode issue
Replies: 8
Views: 7022

Re: Suffusion Shortcode issue

Yes my test site does use those versions.

Try deleting the plugin and re-deownloading it, that is the only thing I can suggest.
by Colin
12 Sep 2018, 03:13
Forum: Support Requests
Topic: Suffusion Shortcode issue
Replies: 8
Views: 7022

Re: Suffusion Shortcode issue

I have just checked it on my test site and it works fine. So you probably have a conflict with another plugin. Disable them all and re-enable one at a time until you find the one that causes the failure.