Missing Comment Reply with Social Plugin

[GilesFarrow]

I am using Suffusion theme, after installing Social plugin (by MailChimp) the reply option on comments disappears.

It's there with several other themes.
It's there if I deactivate Social.
I have also deactivated all other plugins.

I don't think it is a CSS issue as the HTML for "reply" is not there.

So I am guessing it's an incompatibility between Social and Suffusion PHP. I'm not sure how best to proceed

WordPress 3.3
Suffusion 3.9.4
Social 2.0 http://wordpress.org/extend/plugins/social/
Example http://gilesfarrow.co.uk/2011/this-site-is-for-testing/#comment-28

I also posted this on the forum for the Social plugin http://wordpress.org/support/topic/plugin-social-missing-comment-reply-with-suffusion-theme

Any help or suggestions please?

[sayontan]

When I look at your page in Firebug console I see these errors:

Code: Select all

uncaught exception: Error: Permission denied for <http://www.facebook.com> to get property Proxy.InstallTrigger
uncaught exception: Error: Permission denied for <http://platform.twitter.com> to get property Proxy.InstallTrigger
uncaught exception: Error: Permission denied for <http://platform.twitter.com> to get property Proxy.InstallTrigger

These are definitely not from the theme and my guess is they are from the plugin (they are all "social"). I don't know why they come or how you have to fix it, though.

[GilesFarrow]

Thank you very much Sayontan, this gives me an angle to investigate

I will update here, if I find an answer

[GilesFarrow]

I found what was causing the uncaught exceptions.
I had some custom PHP in my child theme.

Not using the child theme now
- uncaught error messages are gone
- but reply for comments is still missing

http://gilesfarrow.co.uk/2011/this-site-is-for-testing/#comment-28

Any suggestions for what else I can do / look at ?

[sayontan]

Sorry, I don't really know. Since you say that the HTML markup is not being printed, I believe it has something to do with a hook being used. But I have never worked with this plugin, so I don't know what hook if any needs to be included.

[GilesFarrow]

I found a solution by changing a setting in Suffusion Options

Back-end > Comment Settings > Allow Replies for Trackbacks and Pingbacks?
set to Allow replies to Trackbacks and Pingbacks

If this is set then Comments keep the Reply option

I guess the way Social plugin treats comments is treated by Suffusion as being Trackbacks / Pingbacks