Backend & Page White Screen of death

Reports about issues that you encounter in Suffusion. This forum is closed with effect from February 2019. Please post future requests on https://github.com/sayontan/suffusion.
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This forum is being officially closed with effect from 3rd February 2019. Future support requests can be posted on the GitHub page at https://github.com/sayontan/suffusion/issues.
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Connie
Posts: 1169
Joined: 10 Nov 2009, 04:53
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Re: Backend & Page White Screen of death

Post by Connie » 23 Jan 2010, 16:35

That is good to hear!

I am glad you can continue writing post using Suffusion ...

no confusion - use Suffusion! :P

Börjesson
Posts: 14
Joined: 12 Dec 2009, 14:51

Re: Backend & Page White Screen of death

Post by Börjesson » 24 Jan 2010, 12:32

I had the same problem when trying to autoupgrade, and was relieved to find a solution here. But I have a question (sorry if this has already been covered in another thread):

When I overwrite the existing Suffusion folder with the one in the zip file, will I then lose the values of all my Suffusion options? Or are those stored elsewhere?

sayontan
Site Admin
Posts: 10210
Joined: 15 Sep 2009, 16:39
Location: Houston, Texas
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Re: Backend & Page White Screen of death

Post by sayontan » 24 Jan 2010, 12:41

No, you won't lose anything. Be sure to delete your existing folder, though, not simply overwrite.

Börjesson
Posts: 14
Joined: 12 Dec 2009, 14:51

Re: Backend & Page White Screen of death

Post by Börjesson » 24 Jan 2010, 13:06

Thanks, sayontan! It worked perfectly. :D

JimmyCraig
Posts: 3
Joined: 26 Jan 2010, 00:36

Re: Backend & Page White Screen of death

Post by JimmyCraig » 26 Jan 2010, 00:58

Hello all,

My partner had it even worse - the theme was installed but not activated, and she was simply previewing Suffusion - in the middle of things, boom! white screen for the site and white screen for the WP editor as well, although she could log in.

I gave the hosting company an earful!

After looking here, I
- deleted the complete Suffusion theme file in the website with my FTP
- went into the WP editor (it worked after a 5-10 second delay!)
- changed the theme to the previous one
- checked to see if it was working now on the internet (YES! :mrgreen: )
- downloaded the file from above here, un-zipped it, and uploaded to the site
- sent my partner (in Canada) an email and went to bed (it was 2am here in Europe)
- she worked on it without any problems :mrgreen:

Now, I need to go apologise to the hosting company! :oops:

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